Shipping Policy
Processing
The processing time begins from the date you place your order. It usually takes 1-2 business days to process your order. Once we've processed it, we can ship it.
Shipping
|
Country |
Cost |
Processing time |
Shipping Time |
|
United States |
FREE |
1-2 Days |
2-3 Business Days |
Order Tracking
When your items are shipped out, within 1-2 days you will receive a notification from us via email with a tracking number and a link to track your order.
If you haven't received one or the tracking number doesn't work, contact us and we'll be happy to take a look for you.
Can I change my shipping address?
If you need to change the shipping address for your order, please contact us within 24 hours of placing your order at info@letsgetoutdoors.com.
Order cut off time
We ship orders out Monday - Friday and the cut off time for placing an order is 12pm
Cancellations
If you change your mind before you receive your order, we can accept cancellations at any time before the order has been dispatched. Please refer to our refund policy if an order has already been dispatched.
Damages & Issues:
If your order arrives damaged or opened, please contact us within 24 hours and we will rectify the situation for you.
Contact
If you have further questions, please contact our customer services at:
Customer Support: 9:00 am to 5:00 pm ( Mon to Fri)
Address: 32 Newcastle Lane, Laguna Niguel CA 92677
Email: info@letsgetoutdoors.com
Phone: +1 682-417-1699